FAQ - FREQUENTLY ASKED QUESTIONS

Welcome to our FAQ page, where you’ll find answers to the most common questions about our products and services.

How can I place an order?

To place an order, simply browse our catalog and select the items you wish to purchase. Add them to your cart, proceed to checkout, enter your details and choose the payment method. Once you confirm the details and place your order, you’ll receive a confirmation email.

Which payment methods do you accept?

We accept payments via PayPal and credit or debit cards, providing you with secure and convenient options for completing your purchase.

 
How will I receive the license?

The license will be delivered digitally to your email shortly after your purchase is complete. Please ensure you provide a valid email address during checkout. If you don’t see the email, check your spam or junk folder, or contact our support team for assistance.

How long will it take to receive the license?

The license is delivered immediately after your purchase is complete. Please check your email inbox for the delivery. If you don’t see it, kindly check your spam or junk folder.

Do you provide an invoice?

Yes, we issue an official invoice for every order. You will receive it via email after your purchase is complete. If you need a reissued invoice or further assistance, feel free to contact our support team.

Do I need to create an account to place an order?

No, you don’t need an account to make a purchase. Simply provide your name, last name, country, and a valid email address to complete your order. The key will be sent directly to the email address you provide, ensuring a smooth and hassle-free experience.

What should I do if I don’t receive the email with my key?

If you haven’t received your key yet, please note that our standard delivery time is within 5 minutes. In rare instances, it may take up to 6 hours due to factors like fraud verification or temporary stock delays.

If your order hasn’t been delivered within this timeframe, feel free to contact us via live chat or by emailing support@cheapkeys.io. Our team is ready to assist you promptly and ensure you receive your order without further delay.

If you have any other questions, contact us via our website chat, where our support team is available 24/7.