Frequently Asked Questions


It depends on the type of license you have. One-time purchases licenses are tied to the original hardware and cannot be transferred, while BIND licenses that we offer are tied to the Microsoft account and can be moved/transferred to another computer/device.

No, upgrading to a higher edition of Windows (example: going from Home to Pro) usually requires purchasing a new key specific to the version you want to upgrade to.

One of the most common questions we receive is whether it is necessary to reinstall Windows after purchasing a Windows key.
No, you do not need to reinstall Windows. Simply enter the key in the Activation Center, and your Windows will be activated and updates will be allowed.

The renewal depends of the type of the product key. One-time purchase product keys that we offer for Windows, Office, Project, Visio, etc. do not need renewal while subscription based keys like Microsoft 365 need to be renewed annually or monthly.

If your device do not have access to internet, you can activate Windows by phone. Go to the Activation settings, select 'Activate by phone,' and follow the instructions provided.

A product key can typically be used only once for activation on a single device, unless it's a multi-use license, for example we offer 5PC licenses that can be used 5 times on different devices.

Activating Microsoft Office versions 2021, 2019, 2016, and 2013, including Home and Student, Home and Business, or Professional Plus, is straightforward. Upon purchase, you will receive instructions along with the product key for activation. Activation can be done through the official Microsoft website or Microsoft Software by logging in with your Microsoft account and entering the license/product key provided. Should you encounter any difficulties, our live chat is available for assistance.

Yes, all of the keys on our website are genuine and we provide official invoice for every order to have prof of fulfillment.

Microsoft 365 is a subscription service offering access to the latest Office applications and other cloud-based productivity services. Office 2021 is a one-time purchase and with the installation includes apps like Word, Excel, PowerPoint, Access, Outlook, Publisher, Teams and OneNote.

Subscription keys have expiry date, where perpetual (one-time purchase) keys do not expire.